InstantVideo FAQs

How long is an InstantVideo?

All InstantVideos are supplied as 6-Second videos.

How should I provide you the images and in what format?

You will upload it in our easy-to-use delivery system ‘Orbit’ in any format i.e. jpeg, png, psd, tiff etc .

Do I need to give creative direction to each image?

We don't require a creative brief. However, you are welcome to provide optional instructions and we will apply these if compatible with our software.

If we require our InstantVideos in various size dimensions, should we do that before we send them to you?

Yes, you must provide us with static images in your set dimensions, as we will not be cropping them.

What format are InstantVideos delivered as?

Our default delivery format is .mp4 but we can deliver in any format required i.e. .avi, .mov

Will InstantVideos autoplay in my ads?

This depends on the platform and device used. E.g. Facebook will autoplay mobile ads if connected to wifi, but not on network data.

I represent an agency, am I limited to one client per IV subscription?

You can spread out your IV subscription across any amount of clients.

Can I request an adjustment for my InstantVideo?

Each InstantVideo can have one animation adjustment. In the rare event of a quality issue we will remedy the problem within 72 hours.

We work with the worlds best brands on a variety of campaigns

InstantVideo continues to 'Skyrocket' their Ad Performance




When my CMO told me about the click-throughs we’ve been getting with InstantVideo, I knew we'd discovered a Unicorn

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