RESPONSIBLE DISCLOSURE POLICY
Last updated: 2021-03-15 20:04:36 UTC
Data security is a top priority for Shuttlerock, and Shuttlerock believes that working with skilled security researchers can identify weaknesses in any technology.
If you believe you've found a security vulnerability in Shuttlerock’s service, please notify us; we will work with you to resolve the issue promptly.
If you believe you’ve discovered a potential vulnerability, please let us know by contacting us at . A member of the Shuttlerock team will acknowledge your request within 4 weeks.
Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within 2 months of disclosure.
Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Shuttlerock service. Please only interact with accounts you own or for which you have explicit permission from the account holder.
While researching, we’d like you to refrain from:
Distributed Denial of Service (DDoS)
Social engineering or phishing of Shuttlerock employees or contractors
Any attacks against Shuttlerock’s physical property or data centres
Thank you for helping to keep Shuttlerock and our users safe!
We may revise these guidelines from time to time.
The most current version of the guidelines will be available at www.shuttlerock.com/responsible-disclosure-policy.
Shuttlerock is always open to feedback, questions, and suggestions.
If you would like to talk to us, please feel free to email us at email@example.com.
It is the Chief Technology Officer's responsibility to see this policy is enforced.